Support – How it Works, Ordering, User Guide, Shipping & FAQ
We have created this support page to help you through every step of making your photo creation product. Our software is cutting edge; it is among very best software in the business. There are many different and exciting things you can do with it and we are proud to show you how everything works!
How It Works
Making your own photo creation products is now easier than ever thanks to our simple process. Just follow the simple step by step instructions from downloading the software, to adding your photos, to submitting your order. View more information on how it works.
Photobook User Guide
Making a photobook is fast and fun. We have created a complete user guide for those who are adventurous and creative. Explore all of the ways you can customize your photobook to make it a unique work of art. View the photobook user guide and learn all of the tips and tricks. Start creating your photobook like a seasoned pro today.
If you would like information on how to optimize your photobook, view our handy photobook tips page.
Calendar, Greeting Cards and Post Cards User Guide
When you create a calendar, greeting card, canvas print, post card or poster the process is fairly similar to creating a photobook. There are a few differences though. Check out the complete calendar and cards user guide and let your imagination run wild with all of the customizations you can do.
We are a Canadian company and offer world wide shipping via Canada Post. If you would like to learn about the process and how soon we can get your product delivered to your door, view our shipping information.
Order Checkout Process
If you are ready to place your order or are interested in how the checkout process works then this support page is for you. You will learn how to preview your project, enter in your discount code, select the option to pick up your photo product or have us ship it to you. This page also contains payment processing information. View the full order checkout process.
Frequently Asked Questions
We have created a FAQ page which includeds the most popular questions we have been asked. This FAQ page will give you instant help. If you have a question that is not covered, you can contact us; we are happy to assist.
We hope these support items will help you to get started on your photo creation project quickly and without any problems. If you need help at any time please don’t hesitate to contact us toll free at 1-877-513-8261 or send us an email. We are happy to respond to your request promptly! If you would like to drop by our office, we are located in Surrey BC. We are open Mon – Fri 09:00 am – 05:00 pm.
I just wanted to thank you and your partner for making the most amazing books! The quality is unb... [Read More]
I have received my book from you today and I can say with all honesty that th... [Read More]
I want to let you know that I recently received my summer photo book projects and I LOVE, LOVE, L... [Read More]
I've ordered 2 photo books so far and they are amazing!! I have ordered different products on-lin... [Read More]
I received my printed book yesterday. I am very happy with my book made with Creativ... [Read More]
I have just finished putting together a new album for a family friend. We have been so pleased wi... [Read More]
When I received my photo book today I was amazed with the result. WOW was I impressed! I used Tre... [Read More]
When I'm preparing gift books to be sent by C-level executives, I need to be confident that the f... [Read More]
A heartfelt thank you for todays effort's - you are a such Superstars! THANK YOU SO MUCH!!!! We r... [Read More]
The book came yesterday and I was going to send you an e-mail in the evening, but time got away f... [Read More]
After receipt of the books: I was very pleased with the book. When I showed it to my coworkers th... [Read More]
As a wedding photographer I include digital photobooks in my packages. I was looking for another ... [Read More]
Photos by Cheryl
I just finished a 20 pages book this weekend and submitted the file to your company. I'm really l... [Read More]
I have received the new copy of my book today and once again I wish to thank you very much for yo... [Read More]
I am sending this e-mail to thank you for your quick response to my order.
Although I real... [Read More]
You've just got yourself a new customer! Like I said, this is my first attempt at photobook, I've... [Read More]
You ship to China, you are able to give personalized service, like double-checking my order and u... [Read More]
I was super happy with my first photobook so I decided to order more books from you. Good printin... [Read More]
Pipe & Punty Glassworks
We are very, very pleased with the book, so very impressed. I brought it to the high school where... [Read More]
My volume 1 arrived today and I am impressed! WOW, what a great job! You people are good! I'll be... [Read More]
I just received the ... [Read More]
I had so much fun making my photo book for my husband for our 10 year anniversary. The website’... [Read More]
I really enjoyed using this site! I loved the creativity it allowed and the variety of options fo... [Read More]
My books arrived today, just as you said they would - and they're even better than I imagined! I ... [Read More]
Treasure Book is miles ahead of the competition!
Not only do they provide a superior produ... [Read More]
Just wanted to say thank-you very much for the superb yearbooks your company printed for our scho... [Read More]
Reach for the Stars Montessori
Treasure Books saved me! I did up a retirement photo book for a long-time staff member and sent i... [Read More]
I wish to send my sincere thanks for the excellent job you and your colleagues did on my photo bo... [Read More]
As photographers, one of our big hurdles was finding a product that could effectively relay the q... [Read More]
Latte Productions Photography
Just a note to say "The Kids" book arrived today, and I can't begin to tell you how thrilled we a... [Read More]
- End of Summer is near, Christmas is around the corner!
Sep 17 - Cassandra
On August 31 we closed our summer promotion and boy, did you use it……
On th… [Read More]
- Expired – Our Summer Savings Start Today!
Jun 10 - Fred van der Velden
Please note, this is an EXPIRED SALE – VIEW CURRENT SALE.
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- Super Christmas Sale – Photo Books, Canvas Prints, Calendars, Posters, Greeting Cards and Post Cards | Nov 2015
Nov 19 - Paul Keeris
Nov 2015 – With Christmas right around the corner, now is the perfect time to st… [Read More]
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