Support – How it Works, Ordering, User Guide, Shipping & FAQ
We have created this support page to help you through every step of making your photo creation product. Our software is cutting edge; it is among very best software in the business. There are many different and exciting things you can do with it and we are proud to show you how everything works!
How It Works
Making your own photo creation products is now easier than ever thanks to our simple process. Just follow the simple step by step instructions from downloading the software, to adding your photos, to submitting your order. View more information on how it works.
Photobook User Guide
Making a photobook is fast and fun. We have created a complete user guide for those who are adventurous and creative. Explore all of the ways you can customize your photobook to make it a unique work of art. View the photobook user guide and learn all of the tips and tricks. Start creating your photobook like a seasoned pro today.
If you would like information on how to optimize your photobook, view our handy photobook tips page.
Calendar, Greeting Cards and Post Cards User Guide
When you create a calendar, greeting card, canvas print, post card or poster the process is fairly similar to creating a photobook. There are a few differences though. Check out the complete calendar and cards user guide and let your imagination run wild with all of the customizations you can do.
We are a Canadian company and offer world wide shipping via Canada Post. If you would like to learn about the process and how soon we can get your product delivered to your door, view our shipping information.
Order Checkout Process
If you are ready to place your order or are interested in how the checkout process works then this support page is for you. You will learn how to preview your project, enter in your discount code, select the option to pick up your photo product or have us ship it to you. This page also contains payment processing information. View the full order checkout process.
Frequently Asked Questions
We have created a FAQ page which includeds the most popular questions we have been asked. This FAQ page will give you instant help. If you have a question that is not covered, you can contact us; we are happy to assist.
We hope these support items will help you to get started on your photo creation project quickly and without any problems. If you need help at any time please don’t hesitate to contact us toll free at 1-877-513-8261 or send us an email. We are happy to respond to your request promptly! If you would like to drop by our office, we are located in Surrey BC. We are open Mon–Fri 10:00am–5:30pm.
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